Where to Get Technical Support

While we do not offer hourly tech support, we do offer support on issues specific to your Travel Blog Success account. For those, you can open up a support ticket. For all other technical support issues, here are some great places to seek assistance, as well as some tips on how to most efficiently solve your technical issues with an outside party.

Tips:

  • Be as detailed as possible in your request for tech support. Include screenshots and videos as often as you can.
  • It’s best to request small tasks one at a time rather than one large project. This helps with organization and focus for yourself and the developer. Also if a developer doesn’t work out, you’ve only lost time spent on a small task rather than a large project.

TechSupport

If you’re having tech trouble with your travel blog, here is a list of resources where you can get the technical support you need to fix any issue.

Premium Support

Performance Foundry

performance_foundry

For everything your travel blog needs, from managed services to one-off fixes, from design and development to website optimization, we recommend Performance Foundry. You may already know Craig Martin, its founder and director, as he’s an active member in the Travel Blog Success community. As a bonus, TBS members can take advantage of exclusive discounts for the Performance Foundry. Be sure to check out your Perks page for details!

Codeable

codeable

Codeable is a great place to go for a quick fix at a low cost. It’s ideal for small tasks such as tweaks to your design. Costs vary and typically work by the hour.

Free Support

WordPress.org Forums

WordPress.org is a great resource for support from the WordPress community. If you have trouble with a plugin, go to the support channel for the specific plugin. For example WordPress SEO by Yoast has an active support forum on WordPress.org.

TBS Support

Facebook Group

Many times, the cumulative knowledge of our active Facebook community can answer your technical questions. If you need opinions on plugins or how to fix minor issues, be sure to ask your fellow TBS member for help.

Slack

slack

With the launch of our #TBS channel on Slack, you have a new avenue to speak with your fellow travel bloggers about technical questions. Stay tuned for details regarding tech-focused scheduled chats!